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A question about your little star?
Questions about your book, your dog's photos or an existing order? We aim to reply within one business day.
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Send us a message
Tell us what you need help with. If you already placed an order, include the order number so we can find it faster.
Good questions
Looking for a quick answer?
What photos do I need?
Upload three different, clear photos of the same dog showing their face, body and distinctive markings.
How do the portrait previews work?
Review your first portrait. If you want another option, request a second and compare both before approving your choice.
Where will I see shipping costs and delivery estimates?
Available shipping options, costs and delivery estimates are shown during checkout for the destination you enter.